ORIJI ONYINYECHI SANDRA
Data Analyst | Database Engineer | Technical/Customer Support
About Me
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My name is Oriji Onyinyechi Sandra, and I am a Data Analyst with over four years of experience working across FMCG, consulting, and NGOs. I specialize in building data pipelines, designing dashboards, and delivering insights that drive efficiency and business growth. I am highly skilled in Python, SQL, Power BI, and Excel, with a strong focus on turning raw data into actionable insights.
In addition to my analytics expertise, I bring over two years of experience in technical and customer support, where I diagnosed and resolved system issues across phone, email, and chat channels, ensuring timely and effective assistance. I followed standard escalation procedures, collaborated with internal teams, and maintained thorough documentation to support case resolution. This experience enhanced my problem-solving and communication skills, while also reinforcing my ability to adapt quickly and learn new systems.
I am passionate about delivering exceptional customer satisfaction, solving problems, and leveraging data to address complex challenges that create meaningful value for organizations. I am also highly curious about emerging technologies whether tools, software, or systems and continuously seek opportunities to learn and apply them effectively..
My CV can he found HERE